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Service update: issue with online reporting

We are experiencing a significant IT incident affecting a number of services.

 

Please avoid reporting issues on collections, fly-tipping and street cleaning for now.

We are working to fix the problem as quickly as possible. Thank you for your patience. 

Cyber attack updates

A recent cyber-attack is affecting some of our services. We’re sorry for the disruption this may cause. Our teams are working to fix the issues and keep services running. Read the latest FAQs and find out how to contact us. For emergencies call 0207 361 3000 for our general line. Read more

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Clear streets, commercial waste time banding

Timed collections for commercial waste in the town centre locations

Commercial waste collections

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