Report a street problem including potholes, a hazard on a road or pavement (such as a broken or loose kerb), damaged pavement and damaged manholes.
To report faults with traffic lights and other road issues please visit the Transport for London website.
Before you start, you will need:
- a description of the problem
- evidence (optional)
- the location of the problem
- in some instances your contact details
How to report a problem
Email: highways@rbkc.gov.uk.
Things you can report
- abandoned cones and barriers
- broken guard rail
- broken or loose kerb
- damaged bench
- damaged or missing bollard
- damaged pavement
- damaged manhole or utilities cabinets
- defective utilities reinstatements
- dip in the road
- materials and rubble on highway
- potholes and other carriage damage road closures
- traffic caused by roadworks
What will happen to my report?
We will email you to confirm we have received your report and are dealing with it.
You should expect a response within 5 working days of submitting your report.