You can report problems on public roads, pavements, footpaths and parks.
Before you start, you will need:
- a description of the problem or incident
- type of issue
- evidence (optional)
- the location of the problem
- in some instances your contact details
How to report a problem
Email: streetline@rbkc.gov.uk
Things you can report
- street trading (including restaurants)
- abandoned bicycles, vehicles, trolleys and locks
- animals
- building work affecting pavement or street
- dumped rubbish/fly tipping (including white goods)
- graffiti or flyposting
- property lost on a street or in a drain (retrieval request)
- street bins
- street cleaning
- street information sign request
- vehicle anti-social behaviour (PSPO)
- weeds or bushes affecting street or pavement
- Notting Hill Carnival
- public toilets
- littering
- contaminated recycling bags
What will happen to my report?
We will email you to confirm we have received your report and are dealing with it.
Depending on the nature of the issue, you should expect your issue to resolved between 24 hours and 1 week of submitting your report.